Last Updated: 26 June 2026
Welcome to B Mart. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the B Mart website, mobile application, and related services.
By accessing or using B Mart, you agree to the collection and use of your information as described in this Privacy Policy.
We collect information that is necessary to provide our services.
When you create an account or place an order, we may collect:
Full Name
Mobile Number
Email Address
Billing Address
Shipping Address
Account Credentials
Order History
Customer Support Communications
Profile Information (if voluntarily provided)
Payments are securely processed through trusted third-party payment providers such as Razorpay.
B Mart does not store your:
Credit Card Number
Debit Card Number
CVV
UPI PIN
Internet Banking Password
OTP
Payment information is processed securely by authorized payment providers.
When you use our website or mobile application, we may automatically collect:
IP Address
Device Model
Device Identifier
Operating System
Browser Information
App Version
Crash Reports
Usage Statistics
Cookies
Approximate Location (only if permission is granted)
Depending on the features you use, B Mart may request the following permissions.
Used only for capturing product images or uploading documents when requested by you.
Used only for selecting and uploading images or files.
Used to send:
Order Updates
Delivery Notifications
Security Alerts
Account Notifications
Promotional Offers (where applicable)
Location permission is requested only to improve delivery accuracy and nearby service availability.
Location permission is completely optional. The application remains usable even if location permission is denied, although certain location-based features may be limited.
We use your information to:
Create and manage your account
Process orders
Deliver products
Process payments
Verify transactions
Provide customer support
Improve our products and services
Personalize user experience
Detect fraud and unauthorized activities
Send order-related notifications
Improve application performance
Comply with legal obligations
To improve our services, B Mart may use trusted third-party services including:
Google Firebase Analytics
Firebase Crashlytics
Firebase Cloud Messaging (FCM)
Google Play Services
Razorpay
These providers may process limited information necessary to provide analytics, crash reporting, payment processing, notifications, and application functionality.
Each third-party provider operates under its own privacy policy.
B Mart does not sell, rent, or trade your personal information.
We share information only when necessary with:
Delivery Partners
Payment Service Providers
Cloud Hosting Providers
Analytics Providers
SMS and Email Service Providers
Government Authorities when legally required
Fraud Prevention and Security Service Providers
Information is shared only to the extent required for providing our services or complying with applicable laws.
We use reasonable technical and organizational safeguards to protect your information, including:
HTTPS Secure Communication
SSL/TLS Encryption
Secure Server Infrastructure
Access Controls
Encrypted Data Transmission
Regular Security Monitoring
Although we implement industry-standard security measures, no electronic transmission or storage system is completely secure.
We retain personal information only for as long as necessary to:
Complete customer orders
Maintain business records
Resolve disputes
Prevent fraud
Comply with legal and regulatory obligations
When personal information is no longer required, it is securely deleted or anonymized.
Subject to applicable laws, you may request:
Access to your personal information
Correction of inaccurate information
Deletion of eligible personal information
Withdrawal of marketing consent
Restriction of processing where applicable
Requests may be submitted using the contact information provided below.
Users may permanently delete their B Mart account.
Account deletion may be requested by:
Using the Delete Account option available within the B Mart mobile application, or
Contacting us through the email address provided below.
After verification, eligible personal information will generally be deleted within 30 days, unless retention is required by applicable law for legal, taxation, fraud prevention, accounting, audit, or regulatory purposes.
B Mart is intended for users who are 18 years of age or older.
We do not knowingly collect personal information from children under 18 years of age.
If such information is discovered, appropriate steps will be taken to delete it.
We use cookies and similar technologies to:
Maintain login sessions
Improve website functionality
Remember user preferences
Analyze website traffic
Enhance user experience
You may disable cookies through your browser settings, although some features may not function correctly.
Some third-party service providers may process information on servers located outside India.
Where applicable, appropriate safeguards are implemented to protect personal information.
B Mart may update this Privacy Policy from time to time.
Any changes will be published on this page along with the revised "Last Updated" date.
Continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
This Privacy Policy shall be governed by the laws of India.
Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Cachar District, Assam, India.
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
Business Name: B Mart
Website: https://www.bmartworld.com/
Phone: +91 7896717152
Email: rupak.alphatec@gmail.com
Address:
Hospital Road, Barkhola
District: Cachar
City: Silchar
State: Assam
PIN: 788110
India
This Privacy Policy is intended to support compliance with the Google Play User Data Policy, Google Play Data Safety requirements, applicable laws of India, and industry-standard privacy and security practices.
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